The world is in love with Apple products, but do you ever think where and how they are made? Shenzhen is a state in China where 14 million people live, is where most of these products come from. Apple is widely known as the one who dominates, sad truth is that as much it cares about getting to the top spot it doesn’t care about its employees at the hardware plant. In 2010 eighteen employees of Apple’s primary manufacturer Foxconn attempted suicide resulting in 14 deaths and even worse around 13 employees have been diagnosed with a rare blood cancer which is believed to be from the chemicals used in the manufacture of iPhone’s. Foxconn responded with psychological tests, anti-suicide pledges and nets installed around the building. A quote on one of the factory walls read “A harsh environment is a good thing”. The workers are forced to work for more than 60 hours a week. The exhausted workers try to get some sleep when they could. A worker in Foxconn died after a 34-hour shift. At Foxconn, there is a common saying “Women work like men and Men work like machines”. Does Apple really care about their employees? I don’t know at least these people are not getting any of the care. Workers are not allowed to even talk to each other. Workers work in an unfinished factory where the conditions are not only terrible but dangerous. The factory operates 24 hours a day all year. To meet the demands Foxconn violates the China’s child labor laws. Even children who are 12 years old work at Foxconn manufacturing the hardware for the next iPhone or iPad. Interns from local universities are also made to work full time under these terrible conditions. Our phones today look like they’ve been machined precisely to perfection but the truth is that they are being done with the hands of these people. Even after working like a slave, they get less than a dollar for every hour they work. Just think about how much these people suffer manufacturing them before you buy one.
2. The culture of secrecy:
Apple is perhaps the company which holds every bit of its secrets as tight as an intelligence agency. At Apple, everything is a secret. Each and every company has secrets, none of them wants their rivals or the public to know about their products until it’s officially out, but Apple takes it to a whole new level. Apple shuts even its own employees in knowing what’s going on. The only people who know everything are the people at the top. These employees gather on the day of a keynote and discuss on the list of products and the key points. It’s crazy how the people who manufactured the product doesn’t know everything about it but only what they’ve put in it. Those people who like to talk about what’s going on inside the labs to their friends don’t last at Apple. In addition to this, Apple has it’s own secret police known as Worldwide loyalty team. People are recruited for employee ranks to find out if there are any leaks of their upcoming products and report to the secret force. If there is someone suspect worthy, the secret force tracks down the accused and act accordingly. Even the mobile phones of all the employees must be submitted for a verification.
3. The tax thief:
“Apple, a consumer products company that sell beautifully designed gadgets, pays very little tax anywhere in the world, including the United States. It is ill-advised for any consumer products company not to pay tax where it sells products. Equally important, Apple’s tax avoidance is also testing the patience of strapped European governments that are looking for ways to get American multinationals to pay tax. Apple set up some Irish subsidiaries merely four years after it was founded called the Apple Operations International. Foreign sales, which account for 60% of Apple’s profits, are routed through these Irish subsidiaries and taxed nowhere. How could this even be possible?
Apple has an Irish holding company with no operations or employees at the top of its foreign operations. This company also serves as a group finance company. Apple Inc., the U.S. parent of the whole group, pays U.S. tax on the investment earnings of this company. Otherwise, the holding company pays no tax to any government and has not paid tax for five years. It claims tax residence nowhere.” Source: Forbes.
All the companies that manufacture consumer products give review units with a guide to touch on the high points of the product to the reviewers but Apple has taken this a step further if a reviewer misses on the key points or say something too negative about the product Apple is gonna blacklist him/her.
What does a blacklist mean? It means that Apple is gonna note down your name and you’ll never receive the product early. It only means that the reviewer has to wait until it’s officially out and that is only going to affect the reviewer. Because of this, you can find many good reviews about their products.
5. Let us not forget the “Death Grip”:
When the iPhone 4/4S got released, if u hold it in a way covering a particular portion of the phone, there will no reception.
Instead of sorting a way to solve the issue Apple came up with a video “How you’re holding your phone wrong”. I don’t know what they mean by I’m holding my phone wrong. See when I buy a phone you don’t have to freaking tell me how to hold it. If I get a phone I decide what to and what not to do with it. Now instead of accepting a replacement what Apple did was, it gave away free bumper cases or a $15 iTunes credit. Wonderful Apple *Applause*, I can understand that you cannot refund the money back coz it would result in a loss but what’s with the bumper case?.
6. The iCloud leak:
Those people’s pictures stored in the iCloud were being stolen and Apple comes out and says that the hack that caused nude photos of celebrities to leak was not from their side and that the hackers targeted the accounts of individual celebrities.
Here’s what they said:
We wanted to provide an update to our investigation into the theft of photos of certain celebrities. When we learned of the theft, we were outraged and immediately mobilized Apple’s engineers to discover the source. Our customers’ privacy and security are of utmost importance to us. After more than 40 hours of investigation, we have discovered that certain celebrity accounts were compromised by a very targeted attack on user names, passwords and security questions, a practice that has become all too common on the Internet. None of the cases we have investigated has resulted from any breach in any of Apple’s systems including iCloud or Find my iPhone. We are continuing to work with law enforcement to help identify the criminals involved.To protect against this type of attack, we advise all users to always use a strong password and enable two-step verification. Both of these are addressed on our website. But what Apple did not say is whether a wrong in its side allowed the hackers to employ those methods to leak the photos. And the funny part is people are suing Google coz you can Google search for the photos.
7. The iPhone 6 Plus “Bendgate” :
Since the iPhone 6 Plus is too tall and super thin there is a weak point in the device near the volume buttons where the phone bends even with minimum pressure. But I couldn’t believe what the Apple claims. Apple says that they have received only 9 complaints regarding the issue and that both new iPhone’s “passed a series of tests meant to check the product’s strength and durability to withstand every day, real life use”. But when I buy a phone that costs this much I would most probably use it for two years, when it is this weak that it breaks or bends real easy then there’s a big problem. And fortunately Apple is gonna replace the damaged devices and that’s fine. But what if the phone bends again? Even now Apple is trying to fix it but not solve it. The best solution to this would be a redesign of the bigger variant.
Lew from Unbox Theraphy bends an iPhone 6 Plus with bare hands.
What is a customer support? Range of services provided to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of the product.
Apple being one of the leading manufacturer’s in the tech industry it is just disappointing that is doesn’t have a good technical support team. There are videos on YouTube made by Marques Brownlee a.k.a MKBHD and Matt Schaefer that proves the fact.
And finally what’s it with making your customers wait in line for days to get the new iPhone, Apple?. I mean they are the people who make you what you are. Think about it, if no one bought an Apple product I doubt you being this huge. Why can’t you just find an alternative method for people to get the new iPhone on the first day, I just can’t understand. And this even leads to black markets taking over the sales and that doesn’t seem good for a healthy business.